Bkfst was good service needs to improve, staff needs to be trained better, basics manager was trying hard. Marcus talked with us and was scrambling most of time. needs to do more hiring and training people need to be shown and told how to handle customers and do better job of it. Marcus is okay. create a check sheet of what and how to do . Fins, great and staff knew it well. enjoyed it adn great place
Allen
April 2025
The location was great. One block away from the Country Music Hall of Fame and three block to Broadway. Although it was colder when I was there the Pool deck looks amazing and I did sit outside by the fire. The Staff is so Great!! The property was very clean and the atmoshpere is exactly what you would expect. Can't wait to stay again.
Tammy
March 2023
convince everyone was so nice and welcoming! my favorite hotel❤️ I love the beach and I love this hotel!!!
Hendricks
March 2023
everyone was so nice
Janet
March 2023
My husband and I stayed here a couple years ago and it was just as great this time.....maybe even better! We love going to fins for a quick drink and a bite.....and it's awesome that the JWB bar opens for breakfast now...that's new. We also love the security....and the new room key bracelets....genius!! The bed is so incredibly comfortable! And we also love the fact that it's not directly on Broadway.....but it's close....it's a nice walk. Easy to come back to the room, drop off souvenirs from shopping or to grab more $ and head right back out.
Kayla
December 2024
Very good breakfast downstairs! We enjoyed the little shop and the attendant inside! We really thought the wristbands were a fantastic idea
Cynthia
February 2025
Hotel was conveniently located in downtown Nashville. Just a seven minute walk to Bridgestone Arena. The room was beautiful, clean, and comfortable to stay in. The staff was very friendly and helpful. They also have a Starbucks located in the hotel.
Audrey
August 2024
The pool ,the restaurants the staff the cleanliness all top notch
Paul
September 2024
Location was a bit of a walk from Broadway, but still very doable. We walked back and forth several times during our trip. About a 20 minute walk to or from Broadway where all of the bars, restaurants and night life are located.
Melissa
July 2023
Perfect location close enough to walk to broadway but not right on top of it where the noise keeps you awake! Hotel staff was lovely and friendly and went the extra mile.
Vicky
April 2025
Reservations:
+1 (888) 385-8465